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Help & SupportLast updated: 4 March 2026

Delivery when you Buy Now

Choosing delivery directly; no chat; payment then confirmation.

No chat for Buy Now

When you Buy Now, you choose the delivery method at checkout and pay in one go. We don’t create a chat thread for Buy Now—everything is set at payment. The seller receives order and delivery instructions; you get a confirmation and (where applicable) tracking. See Tracking your order.

Options at checkout

At checkout you can typically choose:

  • In-person collection: You’ll see suggested safe meeting points or agree a place via order details. The seller gets the location and coordinates with you (e.g. by email or order page) if needed.
  • Locker: Pick a nearby locker; you pay the locker fee. We give the seller drop-off instructions and you get collection details. See Using lockers.
  • Courier: Enter your delivery address and pay the courier fee. The seller ships to that address; you get tracking. See Courier delivery.
  • HQ verification: Pay the item price plus the HQ verification fee. Seller sends to us; we verify and send to you. See Swopsee HQ verification.

Payment

You pay the item price plus any delivery or HQ fee (and any Swopsee service fee) in a single payment. See Payment methods and Fees on Swopsee.